Zendesk vs Zendesk Chat

Zendesk is the more common of the two in our index: it runs on 4,628 websites against 20 for Zendesk Chat, and 3 sites use both. Counts come from real scans, not vendor claims.

Zendesk: 4,628
Zendesk Chat: 20

Zendesk

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

Indexed sites: 4,628
Share of Live chat: 56%

Well-known sites using it

All 4,628 sites

Zendesk Chat

Zendesk Chat is a live chat and communication widget.

Indexed sites: 20
Share of Live chat: 0%

Well-known sites using it

All 20 sites

Used together

3 sites run both Zendesk and Zendesk Chat. That is 15% of the sites using Zendesk Chat, the smaller of the two.

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Want to know which one a particular site uses? Look it up and see its whole stack, or compare two sites side by side.