WhatsApp Business Chat vs Zendesk

Zendesk is the more common of the two in our index: it runs on 5,233 websites against 1,083 for WhatsApp Business Chat, and 64 sites use both. Counts come from real scans, not vendor claims.

WhatsApp Business Chat: 1,083
Zendesk: 5,233

WhatsApp Business Chat

WhatsApp Business is a free to download app available on Android and iPhone using which businesses can connect with their customers.

Indexed sites: 1,083
Share of Live chat: 11%

Well-known sites using it

All 1,083 sites

Zendesk

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

Indexed sites: 5,233
Share of Live chat: 52%

Well-known sites using it

All 5,233 sites

Used together

64 sites run both WhatsApp Business Chat and Zendesk. That is 6% of the sites using WhatsApp Business Chat, the smaller of the two.

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Want to know which one a particular site uses? Look it up and see its whole stack, or compare two sites side by side.