HubSpot Chat vs Zendesk

Zendesk is the more common of the two in our index: it runs on 4,753 websites against 511 for HubSpot Chat, and 84 sites use both. Counts come from real scans, not vendor claims.

HubSpot Chat: 511
Zendesk: 4,753

HubSpot Chat

HubSpot Chat is a tool where you can view, manage, and reply to incoming messages from multiple channels.

Indexed sites: 511
Share of Live chat: 6%

Well-known sites using it

All 511 sites

Zendesk

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

Indexed sites: 4,753
Share of Live chat: 55%

Well-known sites using it

All 4,753 sites

Used together

84 sites run both HubSpot Chat and Zendesk. That is 16% of the sites using HubSpot Chat, the smaller of the two.

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Want to know which one a particular site uses? Look it up and see its whole stack, or compare two sites side by side.