Help Scout
Help Scout is a customer service platform including email, a knowledge base tool and live chat.
- Indexed sites
- 59
- Share of Issue trackers
- 1%
Help Scout vs Zendesk
Zendesk is the more common of the two in our index: it runs on 4,964 websites against 59 for Help Scout, and 2 sites use both. Counts come from real scans, not vendor claims.
- 59
- 4,964
Zendesk
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.
- Indexed sites
- 4,964
- Share of Issue trackers
- 51%
Well-known sites using it
All 4,964 sitesUsed together
2 sites run both Help Scout and Zendesk. That is 3% of the sites using Help Scout, the smaller of the two.
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Want to know which one a particular site uses? Look it up and see its whole stack, or compare two sites side by side.