WhatsApp Business Chat is the more common of the two in our index: it runs on 2,580 websites against 16 for DocsBot. Counts come from real scans of each site's home page, not vendor claims, and cover the sites in TechLookup's index rather than the whole web.
DocsBot is an AI-powered chatbot that helps automate customer support and improve team productivity.
WhatsApp Business is a free to download app available on Android and iPhone using which businesses can connect with their customers.
Within the live chat sites we have indexed, DocsBot holds 0.1% and WhatsApp Business Chat 15%.
Want to know which one a particular site uses? Look it up and see its whole stack, or compare two sites side by side.