Ada vs Zendesk

Zendesk is the more common of the two in our index: it runs on 4,843 websites against 55 for Ada, and 28 sites use both. Counts come from real scans, not vendor claims.

Ada: 55
Zendesk: 4,843

Ada

Ada is an automated customer experience company that provides chat bots used in customer support.

Indexed sites: 55
Share of Live chat: 1%

Well-known sites using it

All 55 sites

Zendesk

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

Indexed sites: 4,843
Share of Live chat: 54%

Well-known sites using it

All 4,843 sites

Used together

28 sites run both Ada and Zendesk. That is 51% of the sites using Ada, the smaller of the two.

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Want to know which one a particular site uses? Look it up and see its whole stack, or compare two sites side by side.